Find Your Answers

Got Questions?
1

How can I place an order online?

Ordering online is easy! Simply visit our online store, browse through our products, add items to your cart, and proceed to checkout. Follow the prompts to provide your delivery details and payment information. Once your order is confirmed, you'll receive a confirmation email with tracking details.

2

Do you offer international shipping?

We can ship merch and soda internationally. However, we're unable to ship alcohol outside of the province of Alberta due to liquor laws. We're working on expanding, so stay tuned for updates on international shipping options.

3

Can I return or exchange products purchased online?

Beer, Cocktails & Soda
Please note all beer, cocktail, and soda purchases are final. Β As we cannot be responsible for the product's storage history once it has left our facility, we cannot guarantee the maintained quality of the product and therefore cannot resell the product.

Merchandise
If you need a refund or exchange on merchandise purchases, please contact us directly at brewery@thegrizzlypaw.com to discuss your options.

4

How can I find a store near me to purchase Grizzly Paw products?

Please visit our Where To Buy page! It has an app where you can see all the local shops that may sell our products!

5

How can I contact your customer support for further assistance?

We're here to help! Contact our friendly customer support team via Contact Us page, and they'll assist you with any inquiries or concerns you may have.

6

I heard your website has an "easter egg"?

Indeed. We have hidden a promo code deeply within this website that offers 50% off merch + soda orders for the first 50 people to find it... happy hunting. This might help in your journey.