PRIVACY POLICY

This Privacy Policy describes how shop.thegrizzlypaw.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information that identifies, relates to, describes, or can reasonably be linked to an individual.

Device Information

Examples of Personal Information collected:
Information about your web browser, IP address, time zone, and information about how you interact with the Site, including the pages or products you view, search terms, and general browsing activity.

Purpose of collection:
To load the Site accurately for you, maintain security, and understand how customers use the Site so we can improve our services.

Source of collection:
Collected automatically when you access the Site through cookies, log files, and similar tracking technologies.

Disclosure for business purposes:
Shared with service providers who assist us in operating the Site and analyzing its performance.

Order Information

Examples of Personal Information collected:
Name, billing address, shipping address, payment information, email address, and phone number.

Purpose of collection:
To process and fulfill your orders, communicate with you, arrange delivery, provide invoices or confirmations, and detect or prevent fraud.

Source of collection:
Collected directly from you.

Disclosure for business purposes:
Shared with service providers who support payment processing, order fulfillment, shipping, and related operations.

Customer Support Information

Examples of Personal Information collected:
Information you provide when contacting us, such as email communications and order-related inquiries.

Purpose of collection:
To provide customer service and support.

Source of collection:
Collected directly from you.

Disclosure for business purposes:
Shared only as necessary with service providers assisting in resolving customer inquiries.

MINORS

The Site is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect Personal Information from children. If you believe that a minor has provided us with Personal Information, please contact us and we will take appropriate steps to remove such information.

SHARING PERSONAL INFORMATION

We share your Personal Information with trusted service providers to help us operate our business and fulfill orders.

We may also disclose your Personal Information where required to comply with applicable laws or regulations, to respond to lawful requests, or to protect our rights.

USING PERSONAL INFORMATION

We use your Personal Information to:

• Provide, operate, and improve our services
• Process transactions and fulfill orders
• Communicate with you about your orders or inquiries
• Prevent fraud and maintain security
• Provide you with information about products, services, or promotions where permitted

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with advertisements or marketing communications that may be of interest to you. This may involve sharing certain information with advertising partners or using cookies and similar technologies to better understand your preferences.

You can manage your preferences for advertising and cookies through your browser settings or device controls.

RETENTION

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

AUTOMATIC DECISION-MAKING

We may use limited automated processes to help prevent fraudulent transactions or protect the integrity of our services. These processes do not have a significant legal or similar effect on you.

YOUR RIGHTS

Depending on your location, you may have rights relating to your Personal Information, including the right to:

• Access the Personal Information we hold about you
• Request correction of inaccurate information
• Request deletion of your Personal Information
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

COOKIES

We use cookies and similar technologies to:

• Enable core website functionality
• Remember your preferences
• Improve user experience
• Analyze how the Site is used

Cookies may remain on your device for varying periods of time depending on their purpose. You can manage or disable cookies through your browser settings, although this may impact how the Site functions.

DO NOT TRACK

Please note that we do not alter our data collection practices when we receive “Do Not Track” signals from your browser, as there is no consistent industry standard for how to respond to such signals.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. Updates will be posted on this page.

CONTACT

For more information about our privacy practices, or if you have questions or concerns, please contact us at:

The Grizzly Paw Brewing Company
brewery@thegrizzlypaw.com
310 Old Canmore Rd
Canmore, AB T1W 0J7
Canada